Serving Chicagoland Since 1993

Basement Flooding Help in Arlington Heights, IL

Water on the basement floor after a storm usually comes from one of three places: the sewer, the ground or the surface. We figure out which one, fix the plumbing that let it in and help you keep it out next time. From our office on East Central Road, 24/7.

Standing water on a basement concrete floor along water-stained wall framing after a basement flood
Why It Happens

Why Arlington Heights Basements Flood

The fix depends on where the water came from:

Up Through the Floor Drain

Sewage or storm water pushing back from the sewer. A blocked line or an overloaded sewer is the cause.

Through the Walls or Floor

Groundwater rising around the foundation. That's a sump pump and drainage problem.

Down the Window Wells

Surface water from heavy rain, clogged gutters or a yard that slopes toward the house.

From Inside the House

A burst pipe, a failed water heater or a washer hose. Shut off the water and call.

Local Knowledge

Basement Flooding in Arlington Heights

On July 23, 2011, almost 7 inches of rain fell on Arlington Heights in just over three hours. The sewers were designed for about 2.5 to 3 inches over a full day, and basements in many parts of town took on water.

Sewer Backups Through the Floor Drain

In 2011, many homes had sewage back up through basement floor drains, and village officials pointed to overhead sewers as the main fix. That's why the floor drain matters so much here.

Combined Sewers in the Older Part of Town

Some older neighborhoods near the center of town have combined sewers that fill with storm water in heavy rain. Gravity basement drains in those areas are the most exposed.

Neighborhoods That Flood Repeatedly

Areas like Westgate and Park Manor were hit in 2011, and in 2016 residents in flood-prone parts of town described repeated basement flooding. If that's you, a long-term plan is worth it.

Prevention That Works

A clear sewer line, a sump pump with a battery backup and an overhead sewer system cover the three main ways water gets in.

Waterproofing

Basement Waterproofing

Waterproofing keeps groundwater out of the basement. The plumbing side of it is what we handle: sump pits and pumps, battery backups, discharge lines and the drain tile that carries water to the pit.

If water comes through the walls or where the wall meets the floor, the drain tile may be clogged or missing, or the sump pump can't keep up. We check the system and tell you what will actually stop the water. For water coming up through the floor drain, see sewage backup service.

The J. Blanton Difference

What Happens When You Call J. Blanton

The first job is finding the source.

1. Stop It

We stop the active water first: clear the drain, fix the pump or shut off the burst pipe.

2. Trace It

Floor drain, walls, window wells or plumbing. The answer changes the fix.

3. Fix It, Flat Price

You get options and a flat price for each before any work begins.

773-724-9272
J. Blanton plumber in shoe covers on a home's front steps with a sewer camera
Customer Stories

Basement Flooding Reviews

4.7 stars from 5,669+ Google reviews across all J. Blanton locations.

"Welhem and Josh have been so kind with my flooded crawl space and sump pump replacement process. It’s my first time owning a home and while these things can be stressful, they have been wonderful about getting things resolved as quickly as possible."

Sharayah Strong
Verified Customer

"I had water backing up in the basement on a Sunday. I called them and he came an hour later. John figured out the problem quickly-ejector pump, and what to do if it happens again. I did get an estimate for a new one if it needs replacing."

Debra Haslett
Verified Customer

"Andrew A and Andrew M were remarkable!!!! We were in such a panic - just moving into our new home that day and they were professional and so knowledgeable! They are amazing!!!"

Amanda Margaret
Verified Customer
Got Questions?

Basement Flooding Questions From Arlington Heights Homeowners

Stay safe, stop the water if you can and call.

Keep away from water near outlets or appliances. If the water is coming from a pipe or appliance, shut off the main water valve. If it's coming up through the floor drain, stop using water in the house. Then call us.

Sewage comes up through drains and smells. Groundwater seeps in at the walls and floor.

Sewage usually comes up through the floor drain, a basement toilet or a shower and has a smell. Groundwater seeps in where the walls meet the floor or through cracks and is usually clear.

No. Sump pumps handle groundwater. Backups need a backflow valve or overhead sewer.

No. A sump pump handles groundwater. Sewer backups need a clear line and protection like a backflow valve or an overhead sewer system.

Find the source, then match the fix: line repair, backflow protection or a better sump system.

First, confirm where the water comes in. Then match the fix: a sewer repair or overhead sewer for backups, a stronger sump system and battery backup for groundwater, and grading or gutter fixes for surface water. We'll put it in writing.

It depends on the source and the fix. You get a flat price first.

It depends on where the water is coming from and what it takes to stop it. We give you a flat-rate price for each option before any work begins.

Annual Protection Plan

Join the No Drip Club

Most plumbing problems start small. The No Drip Club brings a J. Blanton plumber to your home for regular maintenance, so small issues get caught before they turn into big repairs.

  • Two Free Professional Maintenance Visits per Year
  • 10% Discount on All General Plumbing & Sewer Services
  • 5-Year Parts and Labor Warranty on Approved Projects
  • VIP Priority Scheduling Status (Skip the Queue)
Learn More About the No Drip Club
No Drip Club mascot: an illustrated J. Blanton plumber holding a red pipe wrench
What We Fix

Plumbing Services in Arlington Heights

J. Blanton plumber working on the wiring of a basement sump pump pit

Sump Pumps

Sump pump repair, replacement and battery backups to keep your basement dry through heavy rain and snowmelt.

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J. Blanton plumbers working a sewer lining machine connected to the cleanout at a residential sewer repair

Sewer Repair

Tree roots, cracked clay pipe and repeat backups in the line from your house to the street.

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J. Blanton plumber checking the controls at the base of a basement water heater

Water Heaters

Repair and replacement for tank and tankless water heaters that leak, make noise or run out of hot water too fast.

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Plumber feeding a drain cleaning cable into an outdoor drain pit to clear a clogged line

Drain Cleaning

Slow, gurgling or backed-up drains in kitchens, bathrooms and basements.

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Water spraying from a split copper pipe along a basement foundation wall

Burst & Frozen Pipes

Repair for pipes that froze or burst, from basement water lines to outdoor spigots.

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Cast iron catch basin grate at the edge of an asphalt driveway, partly covered with fallen leaves next to a landscaped garden bed

Catch Basins

Cleaning and repair for yard and driveway catch basins that back up and flood when it rains.

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Local Office, 24/7 Phone

Ready for a Dry Basement?

Our Arlington Heights office is at 1204 E. Central Road, Suite 3, and our phone line is open 24/7.

We also serve Mount Prospect, Rolling Meadows, Palatine, Buffalo Grove, Des Plaines, Schaumburg and more.

Call Now: 773-724-9272
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