Serving Chicagoland Since 1993

Sewage Backup Service in Arlington Heights, IL

Sewage coming up through the floor drain is one of the worst calls a homeowner can make. Our line is open 24/7. We clear the blockage, show you what caused it and tell you how to keep it from happening again. From our office on East Central Road.

Plumber feeding a cable into an outdoor drain pit to clear a sewage line backup
Right Now

What to Do if Sewage Is Backing Up

While you wait for us:

1. Stop Using Water

Every flush, shower and load of laundry adds to the backup. Tell everyone in the house.

2. Keep People and Pets Away

Sewage carries bacteria. Don't wade through it, and keep kids and pets out of the basement.

3. Stay Clear of Electrical

If water is near outlets, appliances or the panel, don't touch them.

4. Call Us

Our line is open 24/7. Tell us where the water is coming up and whether it's raining.

773-724-9272
What Causes It

Why Sewage Backs Up in Arlington Heights Homes

Most backups come down to one of these:

Roots in a Clay Lateral

The most common cause in postwar homes. Roots fill the line until water has nowhere to go.

Storm Water in the Sewer

In heavy rain, sewers fill fast. In the combined sewer area near the center of town, they carry storm water too, and it can push back up your floor drain.

A Break or Sag

A collapsed section or low spot stops flow and catches everything that comes down the line.

Wipes and Grease

Even a healthy line clogs when wipes and grease build up together.

Local Knowledge

Sewer Backups and Arlington Heights Basements

Storm backups are a known problem in Arlington Heights. In July 2011, almost 7 inches of rain fell in just over three hours, on sewers designed for about 2.5 to 3 inches over a full day.

Basements Below the Sewer Level

Homes built before the late 1970s or early 1980s weren't required to have overhead sewers, so many still have basement drains that rely on gravity. When the sewer fills, water finds the lowest opening, which is the floor drain.

Neighborhoods That Know the Drill

Areas like Westgate and Park Manor were hit in 2011. If you've been through a backup before, prevention is worth planning now.

Prevention Options

A clean line, a backflow valve and an overhead sewer system each solve part of the problem. We'll tell you which your home needs.

The J. Blanton Difference

What Happens When You Call J. Blanton

A backup is stressful. We keep it simple.

1. Clear the Line

We find the cleanout and clear the blockage so your drains work again.

2. Find the Cause

A camera look tells you if it was roots, a break or an overloaded sewer, so you know what comes next.

3. Price Before Work

Any repair gets a flat-rate price first. You decide.

773-724-9272
J. Blanton plumber in shoe covers on a home's front steps with a sewer camera
Customer Stories

Sewer Backup Reviews

4.8 stars from 709 Google reviews for our Arlington Heights office.

"We had an emergency situation on a weekend when our sewer main broke in the basement, and this company was an absolute lifesaver! They responded quickly, offered very reasonable rates, and immediately sent someone out to diagnose the problem. Within no time, they had a crew on-site to tackle the issue."

Mike Robb
Verified Customer

"Updating to also call out Emanuel and Gio, who worked on lining our 110 year old sewer for the past two days. They were flexible, friendly, and professional. No one wants to deal with plumbing issues so we’re thanking for the people who do! 5 stars for Shane Waychoff! He rescued us from a small sewage issue in our basement. [...]"

Heidi Grace Bush
Verified Customer

"Zachary did a great job clearing out our sewer line after a clog. He was very professional, friendly, and knowledgeable. I would highly recommend him and J. Blanton Plumbing."

John Costouros
Verified Customer
Got Questions?

Sewer Backup Questions From Arlington Heights Homeowners

It's the lowest drain in the house, so a blockage or overloaded sewer shows up there first.

The floor drain is usually the lowest opening in your plumbing. When the main line is blocked or the sewer is full, water rises to the lowest point first. That's why it's often the first sign of a backup.

Not always. Your line may be fine and the sewer overloaded. A camera shows which.

Not always. If your line is clear, an overloaded public sewer can still push water back into your basement. If roots or a break slowed your line, that's on the private side. We clear it, camera it and tell you which it was.

Small, contained spills, carefully. Large ones need a cleanup company.

A small, contained spill on a concrete floor can be cleaned with gloves, boots and disinfectant. Large backups, or any that reach carpet, drywall or furniture, need a professional cleanup company. Our job is to fix the plumbing that caused it.

Keep the line clear, then add protection like a backflow valve or overhead sewer.

Start with a clean, inspected line and regular sewer maintenance. If storms are the trigger, a backflow valve or an overhead sewer system keeps sewer water out.

If several homes back up in the same storm, the public sewer was likely overloaded.

If several homes on your block backed up during the same storm, the public sewer was likely full. Your own line can still be partly blocked too, so a camera check is worth it before you plan protection.

It depends on the cause and access. You get a flat price first.

It depends on what caused the backup, where it is and how we access the line. We give you a flat-rate price before any work begins.

Annual Protection Plan

Join the No Drip Club for Year-Round Sewer Protection

Prevent catastrophes before they disrupt your life. The No Drip Club ensures your waste and sewer lines are monitored and serviced regularly by J. Blanton’s absolute best.

  • Two Free Professional Maintenance Visits per Year
  • 10% Discount on All General Plumbing & Sewer Services
  • 5-Year Parts and Labor Warranty on Approved Projects
  • VIP Priority Scheduling Status (Skip the Queue)
Learn More About the No Drip Club
No Drip Club mascot: an illustrated J. Blanton plumber holding a red pipe wrench
What We Fix

Plumbing Services in Arlington Heights

J. Blanton plumber working on the wiring of a basement sump pump pit

Sump Pumps

Sump pump repair, replacement and battery backups to keep your basement dry through heavy rain and snowmelt.

Learn More
J. Blanton plumbers working a sewer lining machine connected to the cleanout at a residential sewer repair

Sewer Repair

Tree roots, cracked clay pipe and repeat backups in the line from your house to the street.

Learn More
J. Blanton plumber checking the controls at the base of a basement water heater

Water Heaters

Repair and replacement for tank and tankless water heaters that leak, make noise or run out of hot water too fast.

Learn More
Plumber feeding a drain cleaning cable into an outdoor drain pit to clear a clogged line

Drain Cleaning

Slow, gurgling or backed-up drains in kitchens, bathrooms and basements.

Learn More
Water spraying from a split copper pipe along a basement foundation wall

Burst & Frozen Pipes

Repair for pipes that froze or burst, from basement water lines to outdoor spigots.

Learn More
Cast iron catch basin grate at the edge of an asphalt driveway, partly covered with fallen leaves next to a landscaped garden bed

Catch Basins

Cleaning and repair for yard and driveway catch basins that back up and flood when it rains.

Learn More
Local Office, 24/7 Phone

Sewage in the Basement? Call Us Now.

Our Arlington Heights office is at 1204 E. Central Road, Suite 3, and our phone line is open 24/7.

We also serve Mount Prospect, Rolling Meadows, Palatine, Buffalo Grove, Des Plaines, Schaumburg and more.

Call Now: 773-724-9272
Need a Plumber?Call our Arlington Heights Office
Call Now