Serving Chicagoland Since 1993

Sewage Backup Service in Naperville, IL

Sewage in the basement is a health hazard, not just a mess. Call us any time. We clear the line, show you the cause on camera and help you prevent the next one. From our office on Main Street in downtown Naperville.

Plumber feeding a cable into an outdoor drain pit to clear a sewage line backup
Backup Happening Now?

What to Do During a Sewage Backup

While we're on the way:

1. Stop Running Water

Every flush and load of laundry comes back up.

2. Keep Clear

Sewage carries bacteria. Keep kids and pets away.

3. Call Us 24/7

Tell us which drains are backing up.

773-724-9272
What Causes It

Why Sewage Backs Up Into Naperville Homes

The camera tells us which one you have:

Roots

The City of Naperville calls tree roots the number one cause of sanitary sewer backups.

Heavy Rain in a Cracked Line

Rain and groundwater get into cracked laterals and fill the line.

Wipes and Grease

Flushable wipes don't break down, and grease hardens in the pipe.

A Sump Pump on the Wrong Line

A sump pump that drains into the sanitary sewer adds storm water to the pipe that's backing up.

Local Knowledge

Sewage Backups in Naperville Homes

Naperville's backups follow a pattern: roots first, storms second.

The Line to the Main Is Yours

Homeowners maintain the line from the house to the city main. Most backups we see start there, and the camera shows where.

Check Where Your Sump Pump Drains

The city says sump pumps should discharge outside, never into the sanitary sewer. If yours is tied in, we'll reroute it.

Stopping the Next One

Hydro jetting and regular maintenance for roots, a repair for cracks, or an overhead sewer system for storm backups.

Only One Drain Backing Up?

If one sink or toilet backs up and everything else drains, the clog is inside the house, not in the main line. If the floor drain and several fixtures are involved, the main line is blocked.

The J. Blanton Difference

What Happens When You Call J. Blanton

When sewage is in your basement, you need answers fast.

1. Clear It, Then Show You

We open the line and run a camera.

2. Options Side by Side

Today's fix and the long-term fix.

3. Flat Price First

Before any work.

773-724-9272
J. Blanton plumber in shoe covers on a home's front steps with a sewer camera
Customer Stories

Sewage Backup Reviews

4.7 stars from 573 Google reviews for our Naperville office.

"We had an emergency situation on a weekend when our sewer main broke in the basement, and this company was an absolute lifesaver! They responded quickly, offered very reasonable rates, and immediately sent someone out to diagnose the problem. Within no time, they had a crew on-site to tackle the issue."

Mike Robb
Verified Customer

"Updating to also call out Emanuel and Gio, who worked on lining our 110 year old sewer for the past two days. They were flexible, friendly, and professional. No one wants to deal with plumbing issues so we’re thanking for the people who do! 5 stars for Shane Waychoff! He rescued us from a small sewage issue in our basement. [...]"

Heidi Grace Bush
Verified Customer

"Zachary did a great job clearing out our sewer line after a clog. He was very professional, friendly, and knowledgeable. I would highly recommend him and J. Blanton Plumbing."

John Costouros
Verified Customer
Got Questions?

Sewage Backup Questions From Naperville Homeowners

A plumber, to clear the line and find the cause. Cleanup comes after.

If more than one drain is backing up, the main line is blocked. Call a plumber to clear it and find the cause. If only one fixture is backing up, the problem is inside the house. Either way, stop the source before any cleanup.

Tree roots, according to the city.

Tree roots. The City of Naperville names them the number one cause of sanitary sewer backups. Roots get into small cracks in the line, grow and trap everything else.

Yes, if it drains into the sanitary sewer.

It can. Naperville says sump pumps should discharge outside. A sump pump tied into the sanitary sewer adds water to the line during storms, right when it's already full.

Small, contained spills, with gloves and disinfectant. Anything bigger, call a restoration company after the line is cleared.

A small spill around a floor drain can be cleaned with gloves, boots and disinfectant once the line is clear. If sewage soaked carpet, drywall or a large area, call a restoration company. Either way, stop the backup first.

It depends on the cause. You get a flat price first.

It depends on what's causing it: roots, a crack, a sag or something else. We give you a flat-rate price before any work begins.

Annual Protection Plan

Join the No Drip Club for Year-Round Sewer Protection

Prevent catastrophes before they disrupt your life. The No Drip Club ensures your waste and sewer lines are monitored and serviced regularly by J. Blanton’s absolute best.

  • Two Free Professional Maintenance Visits per Year
  • 10% Discount on All General Plumbing & Sewer Services
  • 5-Year Parts and Labor Warranty on Approved Projects
  • VIP Priority Scheduling Status (Skip the Queue)
Learn More About the No Drip Club
No Drip Club mascot: an illustrated J. Blanton plumber holding a red pipe wrench
What We Fix

Plumbing Services in Naperville

J. Blanton plumbers working a sewer lining machine connected to the cleanout at a residential sewer repair

Sewer Repair

Tree roots, cracked pipe and repeat backups in the line from your house to the street.

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J. Blanton plumber checking the controls at the base of a basement water heater

Water Heaters

Repair and replacement for tank and tankless water heaters that leak, make noise or run out of hot water too fast.

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Plumber feeding a drain cleaning cable into an outdoor drain pit to clear a clogged line

Drain Cleaning

Slow, gurgling or backed-up drains in kitchens, bathrooms and basements.

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J. Blanton plumber working on the wiring of a basement sump pump pit

Sump & Ejector Pumps

Repair, replacement and battery backups for the pumps that keep your basement dry and drain a basement bathroom.

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Water spraying from a split copper pipe along a basement foundation wall

Burst & Frozen Pipes

Repair for pipes that froze or burst, from basement water lines to outdoor spigots.

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J. Blanton plumber showing a tablet photo of the garbage disposal installed under a kitchen sink

Garbage Disposals

Repair and replacement for garbage disposals that jam, leak or just hum.

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Local Office, 24/7 Phone

Sewage Backing Up? Call Us Now.

Our Naperville office is at 200 S Main St Ste 3, and our phone line is open 24/7.

We also serve Aurora, Bolingbrook, Woodridge, Downers Grove, Darien, Glen Ellyn, Lombard and more.

Call Now: 773-724-9272
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