Serving Chicagoland Since 1993

Burst and Frozen Pipe Repair in Naperville, IL

A pipe that froze over the garage, a spigot line that split or water dripping through a ceiling. Shut off the main and call us, any hour. We find the break, fix it and show you what else is at risk. From our office on Main Street in downtown Naperville.

Water spraying from a split copper pipe along a basement foundation wall
Pipe Burst Right Now?

What to Do When a Pipe Bursts

Three steps while we're on the way:

1. Shut Off the Main

Usually in the basement where the water line enters, near the meter. Turn it clockwise.

2. Watch for Electrical

Stay out of water near outlets and the panel.

3. Call Us

We answer 24/7.

773-724-9272
Know the Signs

Signs of a Burst Pipe

Not every break sprays:

Over the Garage

  • A cold, wet spot on the floor of a room over the garage.
  • Water dripping from the garage ceiling.

Walls and Ceilings

  • Spreading stains.
  • Bubbling paint or sagging drywall.

Basement

  • Wet carpet with no rain.
  • Water along the foundation under a spigot.

Other Clues

  • A jump in the water bill.
  • Running water sounds with everything off.
  • A drop in pressure.

Water coming from a wall or ceiling? Shut off the main and call us 24/7.

Before It Bursts

Signs a Pipe Is Frozen

Watch for these on the coldest mornings:

A Dry Faucet

Often in a bathroom over the garage.

Frost on a Pipe

In the garage, crawl space or rim joist area.

A Bulge

Ice has already stretched the pipe.

Think a pipe is frozen? Leave the faucet open, never use a flame and call before it thaws.

Local Knowledge

Why Pipes Freeze in Naperville Homes

DuPage County winters bring nights in the single digits and below, and cold snaps like the January 2019 polar vortex. Naperville's home designs decide which pipes freeze first.

Rooms Over Attached Garages

Many two-story homes have a bedroom or bath over a two- or three-car garage. The pipes in that floor sit over unheated space.

Outdoor Spigots

A hose left on traps water in the spigot line. It freezes inside the wall and splits.

Rim Joists and Exterior Walls

Pipes running along the top of the basement wall, near the rim joist, can freeze when the wind finds a gap.

The J. Blanton Difference

What Happens When You Call J. Blanton

Here's what happens once we arrive.

1. Find Every Split

We check the whole run.

2. Flat Price, Cause Documented

For your insurance if you need it.

3. Stop the Next One

Insulation, sealing or rerouting.

773-724-9272
J. Blanton plumber in shoe covers on a home's front steps with a sewer camera
Customer Stories

Burst Pipe Repair Reviews

4.7 stars from 572 Google reviews for our Naperville office.

"Im back here again, writing another review ! arrived at 8 , and out by 10, fixed our burst pipe for our outdoor spigot. Thank you Anthony C ! promp, polite , professional, and fast !"

Sam Shucher
Verified Customer

"Edgar Herrera was a stellar representative for J Blanton’s. He addressed the broken water pipe in an efficient, timely manner. He offered approximate next steps. Definitely 5 stars!"

Steven Geiermann
Verified Customer

"Outstanding Work on a Tough Basement Job! I can’t say enough good things about this plumbing team. They tackled a very challenging pipe replacement job in our basement, and from start to finish, they were professional, skilled, and incredibly thorough. The space was tight, the old piping was a mess, and there were unexpected complications along the way but they handled everything with confidence and expertise. [...]"

Rich Kings
Verified Customer
Got Questions?

Burst Pipe Questions From Naperville Homeowners

Keep the garage door closed, insulate where you can and let a faucet drip on the coldest nights.

Keep the garage door closed in a cold snap, make sure the room above stays heated and let that bathroom's faucet drip on nights near zero. If those pipes freeze often, insulating or rerouting them is a permanent fix.

Disconnect the hose, close the inside valve and drain the spigot.

Before the first hard freeze, disconnect the hose, close the indoor shutoff for the spigot and open it outside to drain. Even freeze-resistant spigots need the hose off.

A sudden burst often is. Check your policy.

A sudden, accidental burst is often covered by a standard policy. Check with your insurer. We document the cause.

Open the faucet, warm the area gently and never use a flame.

Open the faucet the pipe feeds so water can move once it thaws. Warm the area gently, like opening the door to the room over the garage. Never use a torch or open flame. If the frozen section is inside a wall, call us before it splits.

It depends on where the break is and access. You get a flat price first.

It depends on where the break is, how much needs to open, the pipe material and how much needs replacing. We give you a flat-rate price before any work begins, and financing is available.

Annual Protection Plan

Join the No Drip Club

Most plumbing problems start small. The No Drip Club brings a J. Blanton plumber to your home for regular maintenance, so small issues get caught before they turn into big repairs.

  • Two Free Professional Maintenance Visits per Year
  • 10% Discount on All General Plumbing & Sewer Services
  • 5-Year Parts and Labor Warranty on Approved Projects
  • VIP Priority Scheduling Status (Skip the Queue)
Learn More About the No Drip Club
No Drip Club mascot: an illustrated J. Blanton plumber holding a red pipe wrench
What We Fix

Plumbing Services in Naperville

J. Blanton plumbers working a sewer lining machine connected to the cleanout at a residential sewer repair

Sewer Repair

Tree roots, cracked pipe and repeat backups in the line from your house to the street.

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J. Blanton plumber checking the controls at the base of a basement water heater

Water Heaters

Repair and replacement for tank and tankless water heaters that leak, make noise or run out of hot water too fast.

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Plumber feeding a drain cleaning cable into an outdoor drain pit to clear a clogged line

Drain Cleaning

Slow, gurgling or backed-up drains in kitchens, bathrooms and basements.

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J. Blanton plumber working on the wiring of a basement sump pump pit

Sump & Ejector Pumps

Repair, replacement and battery backups for the pumps that keep your basement dry and drain a basement bathroom.

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J. Blanton plumber showing a tablet photo of the garbage disposal installed under a kitchen sink

Garbage Disposals

Repair and replacement for garbage disposals that jam, leak or just hum.

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Local Office, 24/7 Phone

Pipe Burst? Shut Off the Main and Call Us.

Our Naperville office is at 200 S Main Street, Suite 3, and our phone line is open 24/7.

We also serve Aurora, Bolingbrook, Woodridge, Downers Grove, Darien, Glen Ellyn, Lombard and more.

Call Now: 773-724-9272
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